How to reactivate your suspended account
If your account is suspended, it means you have made more trips than your account credit is able to cover. Your account will be reactivated when you pay the outstanding amount and you will be covered for future travel.
Steps to reactivate your account
How to keep your account active
Before you travel, make sure you have enough credit in your account to pay for future toll road travel. You can do this by manually topping up your account or setting up auto payments to ensure your account is always good to go.
With a Postpaid Account, your linked payment card or bank account is automatically charged after each day you travel on toll roads. To ensure your account stays active, make sure your payment details are correct and up to date.
How do I know if my account about to be suspended?
If your account becomes overdrawn you will see a notification. Make a payment to bring your account balance back into credit.
When you travel with a suspended account
Travelling on toll roads while your account is suspended means your trips won't be charged to your account. Instead, the vehicle owner will receive a toll invoice in the mail within 4 weeks of travel.
Toll invoices include your toll road charges plus admin fees. You can avoid these admin fees by reactivating your account before you travel.
Linkt Assist is here to help through difficult times
If you need a bit of extra support managing your toll road payments, Linkt Assist might be able to help.