In this section we will list scams that have been verified and which are known to be using the Linkt brand to target Linkt customers in an attempt to gain their personal information.
There are currently no known scams circulating
If you have received a suspicious communication claiming to be from Linkt (or CityLink) and which asks for your personal information, please report the incident to us immediately. You can also read our tips to protect yourself online.
Reasons we might contact you
We may email or SMS you from time to time about your account, asking you to update your personal or payment details via our website or app. We may ask you to update your payment details if a payment has failed on your account, or if according to our records, your credit card is near its expiry date.
Some scammers may target people by asking them to update payment details and then linking them to a scam website. Make sure you’re always logging into the Linkt website or app by navigating to linkt.com.au before you enter any personal details.