• Jump to main navigation
  • Jump to main content
Linkt Logo
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Brisbane, QLD
  • Open an account
  • Buy a pass
  • Help me choose
  • Toll calculator
  • Traffic and alerts
  • Trip Compare
  • About Melbourne toll roads
  • News
  • Safety & sustainability
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • Sign Out icon Sign Out
Linkt Logo
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
Accounts and passes arrow_drop_down
Open an account Buy a pass Help me choose
Pay for tolls
Using toll roads arrow_drop_down
Toll calculator Traffic and alerts Trip Compare About Melbourne toll roads News Safety & sustainability
Choose your location
Toll options vary depending on your location
  • place Sydney, NSW
  • place Brisbane, QLD
  • Hi
  •  icon
  •  icon
  •  icon
  •  icon
  •  icon

  • /content/dam/mylo/images/header-footer/nav-icons/sign-out-light.svg icon Sign Out

Popular searches

Help categories

Buying a pass icon
Buying a pass
Payments, tolls and fees icon
Payments, tolls and fees
Tags and holders icon
Tags and holders
Toll invoices icon
Toll invoices
Managing my account icon
Managing my account
Using toll roads icon
Using toll roads
Go to help icon Go to help
 icon  icon  icon  icon  icon
 icon  icon  icon  icon  icon
How can we help?

Popular searches

  • How do I install a tag in a car or light commercial vehicle?
  • What are the tolls and fees?
  • Can I swap my tag between my vehicles?
  • What do the tag beeps mean?
  • What if I wasn't driving the vehicle at the time of travel?

Can I return my faulty tag?

Yes, you can. To order a replacement, complete the tag health check.

It's important to tell us as soon as possible if your tag is faulty or the battery is flat. If you travel without a functioning tag, you may be charged a small additional fee per trip.

Return your faulty tag by mail to the correct address based on your city:

Sydney

Linkt Sydney Return Tags
Reply Paid 90285
South Melbourne
VIC 3205

Brisbane

Linkt Brisbane Return Tags
Reply Paid 91206
South Melbourne 
VIC 3205

Melbourne

Linkt Melbourne Return Tags
Reply Paid 87295
South Melbourne 
VIC 3205

Back

Related Articles

Ordering extra tags Ordering a tag holder Ordering a replacement tag Activating a new tag When will my tag arrive? I want to return my tag

Browse help articles

  • Buying a pass
  • Payments, tolls and fees
  • Tags and holders
  • Toll invoices
  • Managing my account
  • Using toll roads
  • Opening an account
  • Rewards
  • Taxi Accounts
  • Security and fraud
Operated by
Transurban Logo
  • About us
  • Privacy
  • Legal
  • Contact us
  • Help

Linkt and Linkt Melbourne are trade marks of Transurban Limited used under license by CityLink Melbourne ABN 65 070 810 678.

Download the Linkt app on Google Play Download the Linkt app on the App Store

  • Facebook
    Facebook
  • Twitter
    Twitter
  • Youtube
    Youtube