If you bought a Visitor’s Pass, you might have received a toll invoice because your:
- Licence plate number was entered incorrectly
- Pass has expired (the Visitor's Pass can only last up to 30 days. If you want to extend your cover, you'd need to buy another pass or open an account)
- Pass was suspended when you travelled (this usually happens when an auto payment failed and more than $10 of charges is owing)
What to do next
Make sure your vehicle and payment details are correct and up to date. If your pass was suspended, you’ll need to reactivate it. To do this, simply make a payment to bring your balance to $0.
You'll also need to pay your toll invoice to avoid further fees.