Planned technical upgrades are happening Friday 12 December to Sunday 14 December
We’re making planned technical upgrades this weekend to make sure our systems continue to run smoothly. Here’s what you need to know.
Between Friday 12 December 11pm and Sunday 14 December 6pm AEDT customers won’t be able to log in to their accounts via the app or website, make payments or access Linkt Rewards. Other services including webchat and automated phone services will be unavailable.
Following the upgrades, all services will be available from Sunday 14 December 6pm AEDT
If you’re planning to travel soon, make sure you're good to go by checking:
account details are up to date (including account status, vehicle and payment details); and
that you have enough funds in your account to cover your travel
We apologise for any inconvenience this may cause and encourage you to stay up to date with outages via our news centre or visit our help centre for useful tips.
What services are unavailable?
During the upgrades, you won’t be able to log in to your account via the app or website, make payments or access Linkt Rewards. Additionally, our automated phone service and webchat will be unavailable.
Our website will still be available to visit, however services such as account maintenance, web chat, opening a new account, buying a pass, paying an invoice, transferring or nominating toll invoices will be unavailable.