Linkt Fuel Offer Privacy Collection Statement
Last updated: 24 January 2025 | Print as PDF
Your personal information will be collected by the entity within Transurban (as described in our Privacy Policy referred to below) that trades as Linkt in the State that you are located in (Linkt, we, us or our). The relevant Transurban entity is Queensland Motorways Management Pty Ltd (ABN 86 010 630 921) if you are in Queensland, CityLink Melbourne Limited (ABN 65 070 810 678) if you are in Victoria or Tollaust Pty Limited (ABN 37 050 538 693) if you are in NSW. We collect, hold and disclose personal information about you in order to provide you with a fuel discount offer from Viva Energy Australia Pty Ltd (Viva Energy) and for the purposes otherwise set out in our Privacy Policy at www.linkt.com.au/legal/policies/transurban-privacy-policy.
When you accept a fuel discount offer through your use of the Linkt app, we will disclose your name, email address, mobile number, postcode and a fuel discount offer membership number to Viva Energy. If you do not agree to provide this information to Viva Energy, we will not be able to provide you with the fuel discount offer.
We will also collect additional information about you from Viva Energy in connection with your redemption of the fuel discount offer, including the date, time and location of your redemption, the type and quantity of fuel purchased as part of your redemption and details of the discount provided to you. If we cannot collect this information from Viva Energy, we may not be able to provide you with future fuel discount offers. Viva Energy may also use the personal information that we disclose to them for the purpose of direct marketing (receiving exclusive offers, special discounts and relevant information from Viva Energy). You can opt out of receiving direct marketing from Viva Energy in accordance with their opt out procedures described in any marketing materials that you receive from Viva Energy. Viva Energy will otherwise handle your personal information in accordance with its own privacy policy at www.vivaenergy.com.au/contact-us/privacy-policy.
We will collect, hold, use and disclosure your personal information in accordance with our Privacy Policy at www.linkt.com.au/legal/policies/transurban-privacy-policy. Our Privacy Policy also explains:
- how we store and use, and how you may access and correct your personal information;
- how you can lodge a complaint regarding the handling of your personal information; and
- how we will handle any complaint.
If you would like any further information about our privacy policies or practices, please contact us by email to privacy@transurban.com.
In particular the information you provide us may also be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. We may disclose information to recipients that are located in a different Australian State or Territory to you and to recipients located outside Australia. We may disclose personal information to contractors outside of Australia and may use off-shore servers for the purposes of data storage. We have engaged contractors in the Philippines, the United States, Portugal, France, India and certain other countries and may disclose certain personal information to those contractors.