Planning on travelling in the future?

We're here for you

Linkt customer service

If you have a general question about tolling or want to talk to someone about an existing Linkt account or recent travel call the Linkt team.

  13 33 31

7am to 7pm, Monday to Friday in Melbourne and Sydney.  7am to 7pm, Monday to Sunday in Queensland.

Interpreter service
13 14 50

TTY service
If you're deaf or you have a hearing or speech impediment, please use the National Relay Service.

Are you having financial difficulty paying tolling bills or fines?

Call the Linkt Assist team on

  1300 767 865

8am to 6pm, Monday to Friday AEDT (excluding public holidays).

Calling from overseas? Contact +61 3 8656 8744

Complete our Linkt Assist application form.

If you prefer you can ask a representative, such as a community welfare organisation, financial counsellor or lawyer, to call us on your behalf. You can do this by downloading and filling out our Letter of Authorisation form.

Transurban Hardship Policy

Read the Transurban Hardship policy for more information.