Our team is making planned updates to keep things running smoothly. Here’s what you need to know.
What to expect:
- Upgrade period: 10pm 17 July to 1pm 18 July 2026
- Main impacts: Linkt website, app, webchat and phone support will be temporarily unavailable
Don’t worry, you can still travel during this time.
Travel toll roads as usual during the upgrade time. You might notice a delay in trips being charged to your account once the technical upgrade period is complete.
Have auto top-ups on or a Postpaid account? If you travel multiple toll roads, this may trigger multiple payments, depending on your account type and payment arrangement (e.g. if you use auto top-ups or Postpaid).
What you’ll still have access to:
If you’re already logged in (meaning your username and password are pre‑filled), you’ll still have access to Linkt Rewards during this time. If you usually log in manually, Rewards won’t be available.
What’s not available:
- Managing your account online
- Opening a new account
- Buying a pass
- Paying a toll invoice or nominating a driver online or in the app
- Webchat and phone support (including self‑service)
- Linkt website and app
Travelling today or tomorrow? Make sure to:
- Check your account details are up to date (including account status, vehicle and payment details)
- Ensure you have enough funds on your chosen payment method or in your account to cover your travel
Got a toll invoice due during the upgrade period? No worries.
If you have a toll due on 17 July or 18 July 2026, you can pay it after the upgrade on 19 July 2026. No late fees will apply. Too easy.
Need help while we’re away?
We’ve got some helpful tips and articles in our help centre.
We’ll be back online 1pm 18 July 2026 – see you soon!
Thanks for bearing with us while our tech team keeps things running smoothly. We apologise for any inconvenience caused and encourage you to stay up to date with other planned upgrades via our news centre.