- Log in to your account
- Select Vehicles from the menu
- Select the Add vehicles tab
- Select Bulk vehicle upload
- Click on Download Template and select from the format options CSV or Excel. Enter the required vehicle information (see below) to your account in the template file.
- Select Choose file and upload your file from your device or drag the file to the upload section
- Select Upload to finalise your update
Bulk uploads may take up to 3 hours to process, depending on the number of vehicles you are adding. You will receive a confirmation email when your file has been processed.
Information you need to add (or remove) vehicles in bulk:
Vehicle details you must include:
- Associated account number
- Licence plate number / registration number
- Acronyms of registered state (VIC, ACT, NSW, NT, QLD, SA, TAS or WA)
- Class (CAR, MC, LCV, HCV)
- End date
Optional vehicle details:
- Fleet ID
- Existing tag number
- Metrobus only
- Tag pending return
Upload errors
If there is an error with your vehicle upload, you will be notified with an email alert. On your account, you will also see an ‘Upload unsuccessful’ message with potential solutions.
Upload errors can include:
- Leaving required fields empty
- Mistakes, such as incorrect details or typos
- Formatting issues
You can try to fix any issues on your file and re-upload the file to your account.
