Tag account fees
Fees last updated on 1 July 2026. Prices include GST unless otherwise noted.
A Tag account is generally the most affordable way to pay for regular toll road travel. Below are descriptions of the fees for this pre-paid account.
Account set up
These one-off fees will get your account good to go.
| Name | Description | Amount, Fee or Charge |
|---|---|---|
Start-up fee | There are no start-up fees to open a Commercial account. | $0 |
Opening credit | This amount will get you started for your travel on any Australian toll road. | $20 payment for auto top-up accounts Or $30 for manual top-up accounts. |
Ongoing costs
These regular payments keep your account active.
| Name | Description | Amount, Fee or Charge |
|---|---|---|
Top up trigger | When you set up auto payments, the minimum top-up amount (or any larger amount you've chosen that we've approved) is deducted whenever your balance falls below the trigger amount. If you’ve chosen manual payments, we recommend that you top up your account when your account balance falls below $20. | $15, or any larger amount as agreed |
Minimum top-up | Or the difference between your account balance and $20, whichever is greater. If you set-up auto payments, this is the minimum you'll need to pay when topping up your account. | $20 |
Statement fee | Free online and by email | Or $2.75 by post. |
Tolls | The price of your toll travel is deducted from your account credit. | See individual toll road pages for pricing. |
Other possible costs
You’ll only have to pay these fees in specific circumstances.
| Name | Description | Amount, Fee or Charge |
|---|---|---|
Toll notice transfer fee | The fee is fixed by an operator of an eligible toll road and is payable if you receive a toll notice and elect to charge it to your account. | For details please refer to fees and charges. |
Additional statement fee | You'll pay this for every additional statement you ask to receive by mail. | $3.30 by post |
Video matching fee | This is the fee you’ll be charged if we can’t detect a working tag in one of your vehicles and have to match its licence plate number to your account. | New South Wales Victoria Queensland AirportLinkM7 $0.55 per trip
When is a tag not required? In special circumstances the fee may not apply to vehicles which aren’t suitable for tag use such as car carriers, cranes and vehicles fitted with metallic windshields where this vehicle is part of an account. Please contact us if you need help determining whether a tag is required. Motorcycles don’t need tags to travel on toll roads. If your motorcycle is not linked to a valid toll account or pass, you will be charged a video matching fee. However, if you later transfer the unpaid trip to a valid toll account or pass, the video matching fee will be waived. If your motorcycle is linked to a valid toll account or pass, no video matching fee will apply. To avoid a video matching fee, log in to your account or pass and link your motorcycle's licence plate number before you travel. |
Tag non-return fee | This is the amount that you must pay us if your tag is lost, damaged, stolen, or not returned to us under this agreement. | $15.00 per tag |
Payment methods
| Type | Description | Amount, Fee or Charge |
|---|---|---|
| Payment card surcharge | This is the amount that we may add to a payment to your Account, when you make a payment by an accepted credit card or debit card. | If you make a payment by an accepted credit card or debit card we are charged a merchant service fee by our financial institution. Payment Card Surcharge rates. Visa credit: 0.65% Last reviewed on 15 July 2026. |