Terms and conditions - Easter Giveaway

General

Name of promotional competition (Promotion)
$10K Easter Giveaway
Promoter
The Promoter is Transurban Limited ABN 96 098 143 410 of Tower Five, Collins Square, 727 Collins Street, Docklands VIC 3008, 03 8656 8900, operating under the brand Linkt (Promoter). Linkt is a trademark of Transurban Limited ABN 96 098 143 410.
Permit(s)
Authorised under permit numbers:
NSW Authority No. TP/02708
Promotion website
www.linkt.com.au/easter-new
www.linkt.com.au/easter-giveaway
Promotion Period
Starts: 12pm AEDT, Monday 16 March 2026
Ends: 12pm AEST, Monday 11 May 2026

Definitions

Active Account
A Linkt consumer account that is not suspended or in the process of being closed.

Draw Date

The date on which all winners for the Promotion will be drawn, incorporating all eligible entries received during the Relevant Entry Period, as set out in section 26 of these Terms and Conditions.

Existing Linkt Customer
An individual that has opened an eligible Linkt consumer account before the first day of the relevant week during the Relevant Entry Period that they seek to enter the Competition. Eligible accounts are set out in section 1.

New Linkt Customer

An individual that opens an eligible Linkt consumer account during the Relevant Entry Period. Eligible accounts are set out in section 1. For clarity, a customer that is a “New Linkt Customer” the first time they enter the Competition during Relevant Entry Period will then be an “Existing Linkt Customer” for any subsequent entries they make during subsequent weeks of the Relevant Entry Period.

Overdue toll invoice

A bill for unpaid travel on a toll road. If you already have an account, you may receive a toll invoice if;

You’re driving a car that hasn’t been added to your account; or
You continue to drive on toll roads when your account is suspended

Prize Draw

The draw conducted for all entries received during the Relevant Entry Period.

Promotion Period

12pm AEDT, Monday 16 March 2026 to 12pm AEST, Monday 11 May 2026.

Relevant Entry Period

The period during which entries can be made to go into the Prize Draw. Eligible entrants can enter the Prize Draw once each week during the Relevant Entry Period, as set out in section 26 of these Terms.

Suspended Account

A Linkt consumer account that has fallen into a negative balance and the account holder continues to travel on toll roads.

VML Australia

VML Australia Pty. Ltd, (ABN 67 117 645 708) of Level 7 1 Shelley Street Barangaroo, NSW 2000 Australia is the Promoter’s prize fulfilment service provider.

Handling Matters

Handling Matters Pty Ltd (ABN 20 098 648 616) of Unit 40, 1-5 Thew Parade Cromer, NSW 2099 is the Promoter’s prize fulfilment service provider.

Who can enter

Existing Linkt Customers must:
1. be 18 years old or over;
2. be a resident of VIC, NSW or QLD;
3. be the primary or secondary account holder of an active consumer Linkt Tag, Tagless, Prepaid or Postpaid Account;
4. be 'opted-in' to receive marketing and promotional communications from the Promoter and remain opted-in until the competition draw; and
5. have an active Linkt account with no overdue toll invoices at the time of the competition draw.
New Linkt Customers must:
1. be 18 years old or over;
2. be a resident of VIC, NSW or QLD;
3. not already be the primary account holder of any consumer Linkt Account; and
4. open a consumer Linkt Tag, Tagless, Prepaid or Postpaid Account during the Relevant Entry Period as the primary account holder and remain in an active account status with no overdue toll invoices at the time of the competition draw.
The following persons are ineligible:
1. Linkt Pass holders;
2. Linkt Commercial Account holders or Linkt Commercial Rental Account holders;
3. Linkt consumer customers with a suspended account or a negative account balance;
4. directors and management of the Promoter;
5. officers, employees, and contingent workers of the Promoter, Queensland Motorways Management Pty Ltd and Sydney Motorway Corporation Pty Ltd; and/or
6. retailers, suppliers, associated companies, and agencies of the Promoter who are associated with this Promotion, and their directors, management and employees.
The Promoter reserves the right to request verification of identity, residential address and any other information from any entrant or winner relevant to entry into, or participation in, the Promotion. Verification is at the discretion of the Promoter, whose decision is final.

How to enter

Existing Linkt Customers
Existing Linkt Customers can enter the competition via either the Linkt App or the Linkt Website, as further detailed below.
To qualify for a bonus entry, Existing Linkt Customers must enter via the Linkt App and not the website – see section 8 for more detail on bonus entry.
1. Entry via the Linkt App
  To enter, an Existing Linkt Customer that meets the eligibility criteria in section 1 must, during the Relevant Entry Period:
  1. log in to their Linkt consumer account using the Linkt app;
  2. tap on the competition banner and then:
    1. agree to the competition terms and conditions;
    2. consent to receive Linkt promotional communications and remain opted-in at the time of the competition draw;
    3. consent to the Promoter disclosing their first name, last name, email address and phone number to VML Australia or Handling Matters for the purpose of prize fulfillment (note: disclosure will only occur if the entrant is a winner); and
    4. ensure they have an active Linkt account with no overdue toll invoices at the time of the competition draw.
2. Entry via the Linkt Website
  To enter, an Existing Linkt Customer that meets the eligibility criteria in section 1 must, during the Relevant Entry Period enter online at https://www.linkt.com.au/easter-giveaway and provide their:
  1. first name (as listed on their Linkt account)
  2. last name (as listed on their Linkt account)
  3. mobile number (as listed on their Linkt account)
  4. email address (as listed on their Linkt account)
  5. Linkt account number
  6. agree to the competition terms and conditions
  7. consent to receive Linkt promotional communications and remain opted-in at the time of the competition draw;
  8. consent to the Promoter disclosing their first name, last name, phone number and email address to VML Australia or Handling Matters for the purpose of prize fulfillment (note: disclosure will only occur if the entrant is a winner); and
  9. ensure they have an active Linkt account with no overdue toll invoices at the time of the competition draw.
  Existing Linkt Customers that enter directly from the Linkt customer competition emails will only be required to provide their email address (as listed on their Linkt account). The additional fields (first name, last name, mobile number and Linkt account number) will be obtained from the contact details listed on their Linkt account.
New Linkt Customers
To receive automatic entry into the draw, during the Promotion Period, an individual that meets the eligibility criteria in section 2 must:
1. open a consumer Linkt Tag, Tagless, Prepaid or Postpaid Account during the Relevant Entry Period; and
2. ensure they have an active Linkt account with no overdue toll invoices at the time of the competition draw.
Entrants who were automatically entered into a week of the Relevant Entry Period as a “New Linkt Customer” can enter into subsequent weeks during the Relevant Entry Period (if relevant) where they meet the “Existing Linkt Customer” criteria.
Limit on number of entries
1. Subject to Bonus Entry (section 8), only one entry is permitted per person per week during the Relevant Entry Period. One bonus entry is available per eligible Existing Linkt Customer per week during the Relevant Entry Period by following the steps in section 8 below.
2. Entry into each week during the Relevant Entry Period must be submitted separately and in accordance with the entry requirements.
3. Where individuals share an account, each individual listed on the account may enter separately.
Bonus Entry
To enter for a bonus entry, an Existing Linkt Customer that meets the eligibility criteria in section 1 must, during the Relevant Entry Period, log into the Linkt app and either (as applicable):
1. Existing Linkt Rewards member: after entering the competition via the Linkt App, navigate to the Rewards tab within the Linkt App and tap the competition’s promotional banner and follow the prompts. Bonus entry is only valid for customers that enter the competition via the Linkt App, it is not accessible to customers that enter the competition via the Linkt website.
2. Non- Linkt Rewards member: after entering the competition via the Linkt App, navigate to the Rewards tab within the Linkt app, join Linkt Rewards by accepting Rewards Membership terms, tap the competition’s promotional banner and follow the prompts.
  One bonus entry is available per eligible Existing Linkt Customer per week by following the steps above. For clarity, bonus entry is only open to those who enter the draw via the Linkt App. Entry via the Linkt website does not qualify for a bonus entry.
Limit on number of prizes
1. An Entrant can win one Prize for each week they enter during the Relevant Entry Period.
2. A maximum of eight prizes can be won during the Promotional Period (one in each of the eight weeks).
Incomplete entries will be deemed invalid.
An entry must be received by the Promoter by the end of the Relevant Draw Period, or it will not be accepted. Entries are deemed to be received at the time of receipt by the Promoter, not at the time of transmission by the entrant.
The Promoter takes no responsibility should a person not have the software, hardware or mobile plan that permits access to, and use of, the method of entry. Any costs associated with accessing the internet, downloading data on a mobile device, or using any device to access and use the method of entry is the sole responsibility of the entrant and is dependent on the Internet/mobile service provider used.
To the extent permitted by law, the Promoter accepts no responsibility for:
1. any late, lost, or misdirected entries or other communications; or
2. any internet traffic congestion or problems with, or technical malfunction of, any hardware or software, including but not limited to any damage to the hardware or software of any entrant or other persons related to participation in the Promotion.
Entrants must not:
1. tamper with the entry process;
2. engage in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion;
3. use multiple aliases, email addresses, postal addresses, PO Box addresses and/or SIM cards to register multiple qualifying accounts or use any form of software or third-party application to enter multiple times (including scripting software) except where expressly permitted in these Terms; and
4. engage in conduct in entering the Promotion which, in the opinion of Promoter, is fraudulent, misleading, deceptive, or generally damaging to the goodwill or reputation of the Promotion and/or Promoter.
The Promoter reserves the right to disqualify any individual who breaches these Terms, including but not limited to providing false information, failing to provide information, conspires with others to gain an unfair advantage or who is otherwise involved in any way in manipulating, interfering, or tampering with the Promotion.
Entries remain the property of the Promoter.

Prizes

There is a maximum of 1,216 prizes (each a Prize) for a total prize pool value of $108,000 consisting of:

Total Prize Pool
First Prize	Total: 8 x First Prizes comprising: $10,000 bank deposit One to win per week
Second Prize	Total: 8 x Second Prizes comprising: $500 voucher from 7‑Eleven; or $500 voucher from Star Car Wash One to win per week; randomly allocated to each winner
Third Prize	Total: 1,200 x Third Prizes comprising: $20 Toll credits 150 to win per week

If a winner ceases to meet the eligibility requirements set out in paragraph 1 or 2 (as relevant) after entering the Promotion and before the Draw, the Prize will be forfeited by the winner and cash will not be awarded in lieu of the Prize.
Unless expressly stated otherwise, prize values are:
1. in Australian dollars; and
2. based on the recommended retail prices at the time of first publication of these Terms (inclusive of GST). The Promoter accepts no responsibility for change in prize value between the time of first publication of these Terms and the ultimate prize redemption date.
Prizes are not transferable, exchangeable and cannot be redeemed for cash. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize, or an element of that Prize, another item of equal or higher value as determined by the Promoter (in its sole and absolute discretion).
Tax implications may arise from the receipt or use of a Prize. Independent financial advice should be sought.

Prize specific terms

First Prize: $10,000 Bank Deposit (via EFT)
Before the bank transfer is made, the First Prize winner must:
1. Attend a validation video call with an authorised representative of the Promoter (being an employee of Handling Matters) and show a form of valid photo identification that includes their full name and address, so it can be matched to the details on their Linkt account to verify their identity. In the case that that the First Prize winner cannot verify their identity, they will forfeit their right to the Prize; and
2. On the validation video call, provide their nominated Australian bank account details (account name, BSB and account number) to the authorised representative of the Promoter. The First Prize will only be deposited into one Australian bank account. Each First Prize winner is solely responsible for ensuring their nominated bank account details are correct.
Second Prize: $500 voucher
Second Prize Winners will be randomly allocated one of either a $500 7-Eleven Voucher or a $500 Star Car Wash voucher. The Prize Winner cannot select their preferred Prize.
1. $500 7‑Eleven Digital VISA e-gift card- Specific Terms
  1. Second Prize winners will receive an email containing their $500 7‑Eleven Visa e‑gift card and instructions on how to add it to their smartphone wallet.
  2. The e‑gift card is fulfilled via Blackhawk and can be used at 7‑Eleven stores for fuel, food, merchandise and other eligible purchases.
  3. Any additional costs associated with redeeming the e‑gift card are not included. It is the winner’s responsibility to ensure they are able to download, access and use the e‑gift card on a compatible device. No physical gift card will be provided.
  4. The 7‑Eleven Visa e‑gift card must be registered in order to access the 16-digit digital Card number, expiry date and CVV. Once registered, the details of the card balance and transaction history will be available free of charge at www.cardbalance.com.au. The card will be valid until the expiry date listed in the winner’s digital wallet (36 months from the date of purchase). Any unused balance at expiry will be forfeited, and the winner will not receive prior notice of expiry. Card balance and expiry information can be viewed at any time via the winner’s digital wallet.
  5. The 7‑Eleven Visa e‑gift card is issued by Blackhawk Network (Australia) Pty Ltd and operates in accordance with the Activ Visa Cards terms and conditions. Visa is a registered trademark owned by Visa International. Full terms and conditions for the e‑gift card can be found at: https://activgiftcard.com.au/terms-conditions
2. $500 Star Car Wash Voucher- Specific Terms
  1. Second Prize winners will receive an email containing a $500 Star Car Wash e-gift card and instructions on how to redeem it at any Star Car Wash branch.
  2. The e-gift card can be used for all wash types and all vehicle types.
  3. Any additional costs beyond the value of the e-gift card are not included and must be covered by the winner. No physical gift card will be provided.
  4. The Star Car Wash e‑gift card expires 18 February 2029 and must be used prior to expiry. Any unused balance at the expiry date will be forfeited, and no reminder will be provided. The balance and expiry details can be accessed using the instructions provided in the winner’s email.
  5. The e‑gift card is transferable, but it cannot be redeemed for cash.
  6. The e‑gift card is only valid when used with the assigned promotion code provided to the winner.
  7. If the winner chooses a wash service that costs more than the value remaining on the e‑gift card, the card may be used toward the higher‑value service, and the winner must pay the difference.
  8. The Star Car Wash e‑gift card is issued and managed by Star Car Wash. Use of the card is subject to Star Car Wash’s full gift card terms and conditions, available at: https://www.starcarwash.com.au/terms-and-conditions
Third Prize: $20 toll credit
1. Toll credits will be applied to the winner’s account within 10 business days of the Draw Date
2. Customers will be able to view their toll credits by selecting ‘payment history’ when they login online or via the Linkt app.
3. Toll credits will be added to the winner’s Linkt account balance and will not expire.
4. Prizes are not transferable (Linkt toll credits cannot be transferred to another account)

Prize Draw

Entries for each week during the Relevant Entry Period open and close at the time and on the date outlined in the table below.

The Draw will take at 12pm AEST on 19 May 2026 (Draw Date) at Transurban Limited, Tower Five, Collins Square, 727 Collins Street, Docklands VIC 3008.

Relevant entry period

Week	Entries Open	Entries Close
1	12pm AEDT Monday 16/03/26	11.59am AEDT Monday 23/03/2026
2	12pm AEDT Monday 23/03/2026	11.59am AEDT Monday 30/03/2026
3	12pm AEDT Monday 30/03/2026	11.59am AEST Monday 06/04/2026
4	12pm AEST Monday 06/04/2026	11.59am AEST Monday 13/04/2026
5	12pm AEST Monday 13/04/2026	11.59am AEST Monday 20/04/2026
6	12pm AEST Monday 20/04/2026	11.59am AEST Monday 27/04/2026
7	12pm AEST Monday 27/04/2026	11.59am AEST Monday 04/05/2026
8	12pm AEST Monday 04/05/2026	11.59am AEST Monday 11/05/2026

All winners will be randomly drawn by an electronic draw process on the Draw Date from all entries received during the Relevant Entry Period.
An independent scrutineer will be present to supervise the draw and will not be associated with the Promoter or otherwise involved in the conduct of the Promotion.
All valid entries received for each week will be included in a single consolidated draw conducted on the Draw Date. The draws will be conducted in chronological order, beginning with entries received during the first week (First Prize, Second Prizes, Third Prizes for the first week), followed by entries received during the second week (First Prize, Second Prizes, Third Prizes for the second week) and so on through to entries received during the eighth week. For each week during the Relevant Entry Period:
1. the first valid entry drawn will win the First Prize;
2. the next valid entry drawn will win the Second Prize; and
3. the next 150 valid entries drawn will each win a Third Prize.
Entries submitted for a particular week will only be eligible to win a Prize for that week and will not be entered into any subsequent week unless the entrant has entered the Competition in subsequent weeks

How winners will be notified

First Prize winners will be notified by phone call using the phone number on their Linkt account and then emailed using the email address on their Linkt account within 7 business days of the Draw Date. First Prize winners must confirm acceptance of their Prize during the phone call or by reply email.
Second and Third winners will be notified by email using the email address on their Linkt account within 7 business days of the Draw Date.
The Promoter has engaged VML Australia to assist in prize fulfilment.
The Promoter will make all reasonable attempts to identify and contact all Prize winners.
First Prize winner’s first name, first initial of their surname and postcode (ie. John Smith of Docklands will be displayed as John S. 3008) will be published at https://www.linkt.com.au/easter within 7 business days of the Draw Date for a minimum of 28 days.

Second chance draw

Subject to applicable law, in the event that:
1. a First Prize winner cannot be identified or contacted on or before 5pm AEST on Friday 19 June 2026, despite all reasonable attempts to do so by the Promoter; or
2. a Prize is unclaimed by that time for any other reason whatsoever (including because the winner has forfeited their right to the Prize, the winner does not accept and claim the Prize in accordance with paragraph 31, the winner or the winning entry does not comply with these Terms, or otherwise),
the Promoter will conduct a Second Chance Draw in order to determine a second chance winner (Second Chance Winner) for each unclaimed Prize. The Second Chance Draw will be conducted in the same manner as the original Prize Draw (subject to any written directions from a regulatory authority).
If required, a Second Chance Draw will take place at 12pm AEST on Thursday 25 June 2026 at Transurban Limited, Tower Five, Collins Square, 727 Collins Street, Docklands VIC 3008.
The Second Chance Winner of a First Prize will be notified by phone call using the phone number on their Linkt account and then emailed using the email address on their Linkt account within 7 days of the Draw Date. The First Prize Winner must confirm acceptance of their Prize during the phone call or by reply email.
The Second Chance First Prize winner’s initial of their first name, surname and postcode will be published at https://www.linkt.com.au/easter within 7 business days of the Draw Date for a minimum of 28 days.
If after the Second Chance Draw any Prize remains unclaimed for any reason, the Promoter may dispose of the Prize as it sees fit (subject to any written directions from a regulatory authority).
The decision of the Promoter is final and binding; no correspondence will be entered into.

Personal details

Details from entries will be collected and used for the purpose of conducting the Promotion (which may include disclosure to third parties, including local lottery authorities, for the purpose of conducting the Promotion), for promotional purposes surrounding the Promotion, and as otherwise set out in the Terms.
New Linkt Customers who have been automatically entered into the competition may opt out of the Promotion by emailing competitions@linkt.com.au.
First Prize winner’s first name, last name, email and mobile number will be disclosed to VML Australia for the purpose of prize fulfilment.
Entrants’ personal information will be handled in accordance with the Promoter’s privacy policy, available at https://www.linkt.com.au/legal/policies/transurban-privacy-policy.
Entrants may access, change and/or update their personal information and obtain a copy of the Promoter’s privacy policy by contacting the Promoter via email at privacy@transurban.com or phone at 13 33 31.
By entering the Promotion, entrants acknowledge that they have read and understood how their information will be used and disclosed by the Promoter and that this use and disclosure will be without any further reference or payment to the entrants.

Governing law

The agreement which comes into force under these Terms is governed by, and must be construed in accordance with, the laws in force in Victoria, Australia and the Promoter and any consumer who participates in the Promotion submit to the non-exclusive jurisdiction of the courts of that State in respect of all matters arising out of or relating to these Terms, and the performance or subject matter of the Promotion.

Limitation of liability

To the extent permitted by law, the Promoter (including its officers, employees and agents) will not be responsible for any acts of god, acts of terrorism or war (declared or undeclared), state of emergency, disaster, technical failures, security breaches, tampering, unauthorised intervention, fraud, computer viruses or other events beyond the Promoter’s control which affect the proper or reasonably anticipated conduct or administration of the Promotion, or prevent the awarding of the Prize in accordance with these Terms. If such an event occurs, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion, subject to any written directions from a relevant regulatory authority.
Nothing in these Terms limits, excludes or modifies the statutory consumer guarantees provided under the Competition and Consumer Act 2010 (Cth), or any other implied warranties under any legislation in Australia. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence), for any personal injury or any loss or damage (whether direct, indirect, special or consequential) arising in any way out of the Promotion, including but not limited to where such injury, loss or damage arises out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or Prize claim that is lost, altered, damaged or misdirected due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Prize value to that stated in these Terms; (e) any tax liability incurred by an Entrant or a winner; (f) participation in the Promotion or any component of the Prize by an Entrant or a winner; (g) the conduct, act or omission of any service provider or prize supplier associated with the Promotion; or (h) cancellation or postponement of any portion of the Prize for any reason beyond the reasonable control of the Promoter.

Popular support articles

Help categories

Legal