Last updated: 30 October 2025
Your personal information will be collected by the entity within Transurban (as described in our Privacy Policy referred to below) that trades as Linkt in the State that you are located in (Linkt, we, us or our). The relevant Transurban entity is Queensland Motorways Management Pty Ltd (ABN 86 010 630 921) if you are in Queensland, CityLink Melbourne Limited (ABN 65 070 810 678) if you are in Victoria or Tollaust Pty Limited (ABN 37 050 538 693) if you are in NSW. We collect and hold personal information about you in order to provide you with Linkt Rewards offers from Origin Energy Services Limited (ABN 93 007 847 010) (Origin Energy) and for the purposes otherwise set out in our Privacy Policy at www.linkt.com.au/legal/policies/transurban-privacy-policy.
We may also use your personal information for the purpose of direct marketing and personalising messages to you (receiving exclusive offers, updates about the Linkt Rewards Program and promotions e.g. entry to competitions from Linkt and offers we think might be of interest to you). You can opt out of receiving direct marketing from us at any time by clicking on the unsubscribe link in a communication or contacting us or updating your account preferences through the Linkt website.
When you redeem an offer through your use of the link provided through the Linkt app, we will enable you access to an Origin Energy webpage where you will receive discounted pricing and/or additional value on eligible products when entering your unique voucher code at check out. We will not disclose your personal information to Origin Energy. Origin Energy will collect personal information about you directly from you to enable Origin Energy to offer you (as a Linkt customer) the relevant offers. When you click through to the Origin Energy website, Origin Energy privacy practices will apply. To find out more about how Origin collects, uses, holds and discloses your personal and credit information see their privacy statements at originenergy.com.au/privacy.
We will collect additional information about you from Origin Energy in connection with your redemption of the discount offer, which may include the date and time of your purchase, what you purchased, the amount you paid and discount provided to you for the purpose of improving and enhancing this offer, expanding offers from Origin Energy, development of additional partnerships and communicating the value of this, and other discount offers to you. If we cannot collect this information from Origin Energy, we may not be able to provide you with future discount offers.
We will collect, hold, use and disclose your personal information in accordance with our Privacy Policy. Our Privacy Policy also explains:
If you would like any further information about our privacy policies or practices, please contact us by email to privacy@transurban.com.
In particular the information you provide us may also be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. We may disclose information to recipients that are located in a different Australian State or Territory to you and to recipients located outside Australia. We may disclose personal information to contractors outside of Australia and may use off-shore servers for the purposes of data storage. We have engaged contractors in the Philippines, the United States, Portugal, France, India and certain other countries and may disclose certain personal information to those contractors.