At Transurban, we take privacy
seriously. We are collecting your personal information for the purpose of understanding your situation and assessing your eligibility for assistance in paying your tolls when times are tough. We may also collect personal information about you from an authorised representative acting on your behalf, if you have consented to them providing your information to us. We will not disclose your information to any third parties without your consent. Our Hardship Policy
and Credit Reporting Policy
explain how we collect, use and disclose personal information (including sensitive personal information) and credit information, as well as how you may access and correct your personal information or make a privacy complaint.