Commercial Account fees
Fees last updated on 1 April 2024. Prices include GST unless otherwise noted.
A Commercial Account is the smart way to pay for and track your fleet's toll travel.
Amounts, Fees and Charges
| Name | Description | Amount, Fee or Charge |
|---|---|---|
| Annual Account Fee | This is the amount you must pay us to open and maintain an Account. | $71.50 per annum. |
| Dishonour Fee | This is the amount that is debited to your Account if your payment is not successfully made, unless the unsuccessful payment is our or our Bank's fault. | $5.50 plus the charge imposed on us by our Bank as a result of your unsuccessful payment. |
| Late Payment Fee | This is the amount you must pay us if payment of an amount you owe us is more than 5 days late. | $5.50 plus 1.5% of the amount which was not paid on time. |
| No Tag in Vehicle Fee | This is the amount that we may charge if your Nominated Vehicle is detected in a Toll Zone without a Tag being detected, unless we are responsible for the failure to detect your Tag. Motorcycles are not required to carry a Tag. Motorcycle Trips are video tolled and do not incur No Tag In Vehicle Fees on CityLink. | This is the fee you’ll be charged if we can’t detect a working tag in one of your vehicles and have to match its licence plate number to your account. $0.55 per trip on CityLink NSW QLD AirportLinkM7 $0.58 per trip |
| One-Off Detailed Invoice Fee | You pay this fee to get a one- off detailed invoice. | $3.30 for each time you request a one-off detailed invoice. |
| Payment Card Surcharge | This is the amount that we may add to a payment to your Account, when you make a payment by an accepted credit card or debit card. The Payment Card Surcharge is a straight pass through of the merchant service fees we are charged by our financial institution when you make a payment by an accepted credit card or debit card. | Current surcharges: MasterCard Credit 0.85% MasterCard Debit/PrePaid 0.37% Visa Credit: 0.84% Visa Debit/PrePaid 0.36% AMEX: 2.15% Diners Club: Not accepted |
| Security Deposit | We may require you to pay this deposit as security. | $50 per Tag device linked or proposed to be linked to your Account. |
| Tag Non- Return Fee | This is the amount that you must pay us if your Tag is lost, damaged, stolen, or not returned to us in accordance with this agreement. | $15 per Tag device not returned. |