Terms and Conditions – Charge up your savings

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Who can enter
Entry Details
Prize Draw
Notifying winners
Price details
Personal information
Governing law
Limitation of liability


  1. Name of promotional competition (Promotion)
    Charge up your savings
  2. Promoter
    The Promoter is Transurban Limited ABN 96 098 143 410 of Tower Five, Collins Square, 727 Collins Street, Docklands VIC 3008, 03 8656 8900, operating under the brand Linkt (Promoter). Linkt is a trademark of Transurban Limited ABN 96 098 143 410.
  3. Promotion Period
    Starts: 4pm AEST, Wednesday 5 June 2024
    Ends: 4pm AEST, Friday 28 June 2024

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Who can enter

  1. Eligibility requirements
    1. be 18 years old or over;
    2. reside in either Victoria, New South Wales or Queensland;
    3. have a fully electric vehicle linked to their Linkt account;
    4. not have a current Chargefox Subscription;
    5. be the primary or secondary account holder of an active consumer Linkt Tag, Tagless, Prepaid or Postpaid Account;
    6. be 'opted-in' to receive marketing and promotional communications from the Promoter when the competition launches on Wednesday 5 June 2024 and remain opted-in until the competition draw;
    7. complete the Linkt EV Charging survey.

"Fully electric vehicles" refers to a vehicle that is solely powered by electricity.
"Chargefox Subscription" refers to a gifted subscription period, during which that end-user purchasers of a fully electric vehicles may access the Chargefox Network free of charge which is provided by the fully electric vehicle manufacturer from time to time.

  1. Ineligible to enter
    1. Linkt consumer customers that have a current Chargefox Subscription;
    2. Linkt consumer customers that do not have a fully electric vehicle linked to their account;
    3. LinktGO customers;
    4. Linkt Commercial Account holders or Linkt Commercial Rental Account holders;
    5. Linkt Pass holders;
    6. directors and management of the Promoter;
    7. officers, employees and contingent workers of the Promoter, Queensland Motorways Management Pty Ltd and Sydney Motorway Corporation Pty Ltd; and/or
    8. retailers, suppliers, associated companies and agencies of the Promoter who are associated with this Promotion, and their directors, management and employees.
  2. The Promoter reserves the right to request verification of identity, residential address and any other information from any entrant or winner relevant to entry into, or participation in, the Promotion. Verification is at the discretion of the Promoter, whose decision is final.

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Entry details

  1. How to enter

    To enter, an eligible individual must, during the Promotion Period:

    1. complete the Linkt EV Charging survey;
    2. provide their email address (listed on their Linkt account); and
    3. accept competition terms and conditions.
  2. Limit on number of entries 
    1. An eligible customer can only enter the competition draw once. Only one Prize will be awarded per Linkt account.
  3. An entry must be received by the Promoter by the end of the Promotion Period, or it will not be accepted. Entries are deemed to be received at the time of receipt by the Promoter, not at the time of transmission by the entrant.
  4. The Promoter takes no responsibility should a person not have the software, hardware or mobile plan that permits access to, and use of, the method of entry. Any costs associated with accessing the internet, downloading data on a mobile device, or using any device to access and use the method of entry is the sole responsibility of the entrant and is dependent on the Internet/mobile service provider used.
  5. To the extent permitted by law, the Promoter accepts no responsibility for:
    1. any late, lost, or misdirected entries or other communications; or
    2. any internet traffic congestion or problems with, or technical malfunction of, any hardware or software, including but not limited to any damage to the hardware or software of any entrant or other persons related to participation in the Promotion.
  6. Entrants must not:
    1. tamper with the entry process;
    2. engage in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion;
    3. use multiple aliases, email addresses, postal addresses, PO Box addresses and/or SIM cards to register multiple qualifying accounts or use any form of software or third party application to enter multiple times (including scripting software) except where expressly permitted in these Terms; and
    4. engage in conduct in entering the Promotion which, in the opinion of Promoter, is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter.
  7. The Promoter reserves the right to disqualify any individual who breaches these Terms, including but not limited to providing false information, failing to provide information, conspires with others to gain an unfair advantage or who is otherwise involved in any way in manipulating, interfering, or tampering with the Promotion.
  8. Entries remain the property of the Promoter.

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  1. There is a maximum of 109 x Chargefox Prepaid 200kWh Charge Packs (each a Prize) for a total prize pool value of $9,810.
  2. If a winner ceases to meet the eligibility requirements set out in paragraph 4 above after entering the Promotion and before the Prize winner is drawn, the Prize will be forfeited by the winner and cash will not be awarded in lieu of the Prize.
  3. Unless expressly stated otherwise, prize values are:
    1. in Australian dollars; and
    2. based on the recommended retail prices at the time of first publication of these Terms (inclusive of GST). The Promoter accepts no responsibility for change in prize value between the time of first publication of these Terms and the ultimate prize redemption date.
  4. Prizes are not transferable, exchangeable and cannot be redeemed for cash. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute for that Prize, or an element of that Prize, another item of equal or higher value as determined by the Promoter (in its sole and absolute discretion).
  5. Tax implications may arise from the receipt or use of a Prize. Independent financial advice should be sought.

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Prize Draw

  1. A draw will take place at 12PM AEST, Tuesday 9 July 2024 (the Draw Date) at Transurban Limited, Tower Five, Collins Square, 727 Collins Street, Docklands VIC 3008.
  2. On the Draw Date, the winners will be randomly drawn by an electronic draw process from all entries received during the Promotion Period. The first 109 valid entries drawn will win a Prize.
  3. Limit applies of one Prize per Linkt account, even if two or more persons share that account.

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Notifying winners

  1. Each Prize winner will be notified by email using the email address provided on the entry form on or before Wednesday 17 July 2024.
  2. The Promoter will make all reasonable attempts to identify and contact all Prize winners.
  3. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event that they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting the Promotion (including any outcome).

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Prize details

  1. Prize delivery and redemption

Prize Winners will receive an email with their Chargefox unique code to claim their prepaid charge pack.

To redeem their prepaid Chargefox charge pack, the customer will need to:

  • Download and install the Chargefox mobile app;
  • Sign up for a Chargefox driver account and link a payment method;
  • Add the ‘Member Program’
  • Select ‘Linkt’ as the ‘Member Program’
  • Enter their unique Chargefox charge pack voucher
  • Agree to Terms & Conditions
  • Select ‘Done’
  1. Prize specific terms
  • Expires 3 years from the date the competition ends
  • Cannot be used in conjunction with any other credits or offers
  • Excludes persons with an existing Chargefox Subscription
  • Offer is only activated via the Chargefox mobile app
  • Must have a Chargefox driver account to redeem
  • Subject to accepting Chargefox online T&Cs
  • Once activated, the offer is kWh hours only, and any consumption after the activating the offer (including any free charging) will form part of the kWh consumption and be at no cost to you.
  • Once the kWh on any voucher are exhausted, your use of the Chargefox Network is charged in accordance with the Chargefox online T&Cs
  • In some circumstances, idle fees may apply and are due and payable
  • Can be used at all public chargers displayed within the Chargefox app
  • Any lost or unused credits after the expiry date will be forfeited
  • Credit cannot be transferred or redeemed for cash

To read the full terms and conditions, visit https://www.chargefox.com/legal/terms-conditions

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Personal information

  1. Details from entries will be collected and used for the purpose of conducting the Promotion (which may include disclosure to third parties, including local lottery authorities, for the purpose of processing and conducting the Promotion), for promotional purposes surrounding the Promotion, and as otherwise set out in the Terms.
  2. Entrants’ personal information will be handled in accordance with the Promoter’s privacy policy, available at https://www.linkt.com.au/legal/policies/transurban-privacy-policy.
  3. Entrants may access, change and/or update their personal information and obtain a copy of the Promoter’s privacy policy by contacting the Promoter via email at privacy@transurban.com or phone at 13 33 31.
  4. By entering the Promotion entrants, acknowledge that they have read and understood how their information will be used and disclosed by the Promoter and that this use and disclosure will be without any further reference or payment to the entrants.

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Governing law

  1. The agreement which comes into force under these Terms is governed by, and must be construed in accordance with, the laws in force in Victoria, and the Promoter and any consumer who participates in the Promotion submit to the non-exclusive jurisdiction of the courts of that State in respect of all matters arising out of or relating to these Terms, and the performance or subject matter of the Promotion.

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Limitation of liability

  1. To the extent permitted by law, the Promoter (including its officers, employees and agents) will not be responsible for any acts of god, acts of terrorism or war (declared or undeclared), state of emergency, disaster, technical failures, security breaches, tampering, unauthorised intervention, fraud, computer viruses or other events beyond the Promoter’s control which affect the proper or reasonably anticipated conduct or administration of the Promotion, or prevent the awarding of the Prize in accordance with these Terms. If such an event occurs, the Promoter reserves the right to cancel, terminate, modify or suspend the Promotion, subject to any written directions from a relevant regulatory authority.
  2. Nothing in these Terms limits, excludes or modifies the statutory consumer guarantees provided under the Competition and Consumer Act 2010 (Cth), or any other implied warranties under any legislation in Australia. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including for negligence), for any personal injury or any loss or damage (whether direct, indirect, special or consequential) arising in any way out of the Promotion, including but not limited to where such injury, loss or damage arises out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or Prize claim that is lost, altered, damaged or misdirected due to any reason beyond the reasonable control of the Promoter; (d) any variation in the Prize value to that stated in these Terms; (e) any tax liability incurred by an entrant or a winner; (f) participation in the Promotion or any component of the Prize by an entrant or a winner; (g) the conduct, act or omission of any service provider or prize supplier associated with the Promotion; or (h) cancellation or postponement of any portion of the Prize for any reason beyond the reasonable control of the Promoter.